Our commitment to ethical standards and transparent business practices in the music industry. We hold ourselves to the same compliance rigor we enforce on the metadata we validate.
We publish our validation rules, compliance methodologies, and store specification sources openly. Clients can inspect exactly how every compliance decision is made — no black boxes, no hidden logic. Our pricing is public, our error rates are public, and our roadmap is public.
We refuse to validate metadata that we know to be fraudulent — including fake ISRCs, plagiarized works, or releases designed to manipulate streaming algorithms. Our engine actively flags suspected fraud and reports it to the relevant rights organizations.
Behind every metadata field is an artist's livelihood. We design our tools to ensure songwriters, performers, and producers receive proper credit and royalties. We do not build features that could be used to obscure credits or redirect royalties.
We offer tiered pricing so independent artists have the same compliance tools as major labels. Our Indie tier is priced below cost — we subsidize it through enterprise revenue because a level playing field benefits the entire music ecosystem.
We treat client metadata as a fiduciary responsibility. We never sell client data, never use it to train models for competitors, and never share it with third parties without explicit consent. Our data retention policies are designed to protect client privacy, not exploit it.
We participate in DDEX standards working groups, contribute to open-source metadata tools, and share our compliance research with the community. We believe industry-wide metadata quality benefits everyone — labels, artists, platforms, and listeners.
All 2,400+ validation rules are documented and publicly accessible in our Data Dictionary. No secret compliance criteria.
Compliance certificates reflect actual validation results. We never alter reports to make a release appear compliant when it isn't.
We do not accept payment from streaming platforms to prioritize their specs over others. Our validation is store-agnostic.
Staff who report ethical violations are protected. We maintain an anonymous reporting channel for fraud or misconduct.
An advisory board of artists, label managers, and metadata experts reviews our governance practices annually.
Our infrastructure runs on carbon-neutral cloud providers. We offset remaining emissions through verified programs.
We welcome scrutiny. Contact us with any questions about our governance, ethics, or business practices.
Contact Us